In financial markets, the traders love spreadsheets. It’s easy to wonder why and fight the trend. This cartoon, Captain Agile and Fubar – Listening ain’t easy made me smile.
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For more than a decade Marc has been a passionate advocate of placing the customer at the heart of business, working with clients in finance, retail, government and entertainment sectors, helping them craft compelling cross channel customer experiences. Marc champions lean and agile approaches for making customer driven innovation happen. He brings design thinking and creativity to clients, engaging across the organisation with a focus on delivery as well as ideas. He is currently writing a book on Agile Experience Design to be published this Autumn.
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