Comments on: Forty five grand to line your trolleys up? http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/ It's all about the human experience Fri, 12 Mar 2010 10:50:37 +0000 http://wordpress.org/?v=2.9 hourly 1 By: dancingmango » What is it that makes your product distinctive? at ExperienceZen http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/comment-page-1/#comment-84712 dancingmango » What is it that makes your product distinctive? at ExperienceZen Thu, 14 Aug 2008 22:59:11 +0000 http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/#comment-84712 [...] recently easternised friend and excellent customer experience dude, Marc McNeill, has found a fantastic interview with [...] [...] recently easternised friend and excellent customer experience dude, Marc McNeill, has found a fantastic interview with [...]

]]> By: Andrew http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/comment-page-1/#comment-31371 Andrew Thu, 28 Jun 2007 05:20:59 +0000 http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/#comment-31371 You're WAY off, my friend, in your calculations. You're probably paying about £3,500 - £4,000 pa x 2 people including our MPF (mandatory savings with employer's contribution). There are no company benefits. So you're looking at £8,000 a year for this service (12K max), plus the fact that these guys keep the place spotless and people remember you as having a clean, efficient and thoughtful infrastructure. Compare that with arriving at Paddington. You’re WAY off, my friend, in your calculations. You’re probably paying about £3,500 – £4,000 pa x 2 people including our MPF (mandatory savings with employer’s contribution). There are no company benefits.

So you’re looking at £8,000 a year for this service (12K max), plus the fact that these guys keep the place spotless and people remember you as having a clean, efficient and thoughtful infrastructure. Compare that with arriving at Paddington.

]]> By: Josh http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/comment-page-1/#comment-31364 Josh Thu, 28 Jun 2007 01:39:47 +0000 http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/#comment-31364 If those were in Chicago they would all be setting there because they were broken and nobody could use em. If those were in New York they would be bolted to the ground. If those were in Chicago they would all be setting there because they were broken and nobody could use em. If those were in New York they would be bolted to the ground.

]]> By: Prashant http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/comment-page-1/#comment-31307 Prashant Wed, 27 Jun 2007 15:32:17 +0000 http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/#comment-31307 I think its a waste of money. Whats the point ? There are a lot of redundant jobs in HK...we had these taxi inspectors at the airport whose only job it seems was to direct the taxis to one of the four passenger queues in order. Just because something is done in the name of customer service does not necessarily make it right. :-)) I think its a waste of money. Whats the point ? There are a lot of redundant jobs in HK…we had these taxi inspectors at the airport whose only job it seems was to direct the taxis to one of the four passenger queues in order.

Just because something is done in the name of customer service does not necessarily make it right. :-) )

]]> By: jenny http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/comment-page-1/#comment-31306 jenny Wed, 27 Jun 2007 15:14:54 +0000 http://www.dancingmango.com/blog/2007/06/27/forty-five-grand-to-line-your-trolleys-up/#comment-31306 when I was there they didn't line it all up like that in the photo... we saw the staff there, in red uniform and caps, pulling out trolleys for us. I suppose this was to make sure everyone has a trolley when whoever was on duty goes for a lunch break? when I was there they didn’t line it all up like that in the photo… we saw the staff there, in red uniform and caps, pulling out trolleys for us. I suppose this was to make sure everyone has a trolley when whoever was on duty goes for a lunch break?

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