Comments on: Have you considered what the legal team will say? http://www.dancingmango.com/blog/2007/09/12/have-you-considered-what-the-legal-team-will-say/ For more than a decade Marc has been a passionate advocate of placing the customer at the heart of business, working with clients in finance, retail, government and entertainment sectors, helping them craft compelling cross channel customer experiences. Marc champions lean and agile approaches for making customer driven innovation happen. He brings design thinking and creativity to clients, engaging across the organisation with a focus on delivery as well as ideas. He is currently writing a book on Agile Experience Design to be published this Autumn. Sun, 25 Sep 2011 23:33:07 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Prashant Gandhi http://www.dancingmango.com/blog/2007/09/12/have-you-considered-what-the-legal-team-will-say/comment-page-1/#comment-43770 Prashant Gandhi Wed, 12 Sep 2007 13:58:39 +0000 http://www.dancingmango.com/blog/2007/09/12/have-you-considered-what-the-legal-team-will-say/#comment-43770 Web 2.0 is not just about social networking and getting close to customers is not about replicating a youtube/ flickr functionality. There are some things that just dont mix - for example putting personal details such as pictures / videos in an environment where identity theft is the biggest risk. The proposition needs to be centered around user needs - not around being able to use gizmos. Check www.stockpickr.com - you cant upload pics etc, but you still have a forum and a community thing happening there. Web 2.0 is not just about social networking and getting close to customers is not about replicating a youtube/ flickr functionality. There are some things that just dont mix – for example putting personal details such as pictures / videos in an environment where identity theft is the biggest risk.

The proposition needs to be centered around user needs – not around being able to use gizmos. Check http://www.stockpickr.com – you cant upload pics etc, but you still have a forum and a community thing happening there.

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