http://www.dancingmango.com/blog/2007/10/22/confirmation-undo/ For more than a decade Marc has been a passionate advocate of placing the customer at the heart of business, working with clients in finance, retail, government and entertainment sectors, helping them craft compelling cross channel customer experiences. Marc champions lean and agile approaches for making customer driven innovation happen. He brings design thinking and creativity to clients, engaging across the organisation with a focus on delivery as well as ideas. He is currently writing a book on Agile Experience Design to be published this Autumn. Sun, 25 Sep 2011 23:33:07 +0000 http://wordpress.org/?v=2.9 hourly 1 http://www.dancingmango.com/blog/2007/10/22/confirmation-undo/comment-page-1/#comment-49359 Adron Mon, 22 Oct 2007 19:20:41 +0000 http://www.dancingmango.com/blog/2007/10/22/confirmation-undo/#comment-49359 Ya know. I too wish that the excess of dialog boxes would go away. The problem though, is that they're increasing (re: Vista). :( Ya know. I too wish that the excess of dialog boxes would go away. The problem though, is that they’re increasing (re: Vista).

]]> http://www.dancingmango.com/blog/2007/10/22/confirmation-undo/comment-page-1/#comment-49341 John Hume Mon, 22 Oct 2007 16:54:56 +0000 http://www.dancingmango.com/blog/2007/10/22/confirmation-undo/#comment-49341 Though I certainly agree that confirmations are annoying, I think the "implementation" you put to one side is pretty important. Having functionality available after you've made the payment that then disappears after you navigate away from the page or after a set amount of time seems to me like a confusing user experience. I don't think this is just a matter of people having the status quo ingrained. Though I certainly agree that confirmations are annoying, I think the “implementation” you put to one side is pretty important. Having functionality available after you’ve made the payment that then disappears after you navigate away from the page or after a set amount of time seems to me like a confusing user experience. I don’t think this is just a matter of people having the status quo ingrained.

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