http://www.dancingmango.com/blog/2008/08/18/can-you-use-the-downturn-to-your-advantage/ For more than a decade Marc has been a passionate advocate of placing the customer at the heart of business, working with clients in finance, retail, government and entertainment sectors, helping them craft compelling cross channel customer experiences. Marc champions lean and agile approaches for making customer driven innovation happen. He brings design thinking and creativity to clients, engaging across the organisation with a focus on delivery as well as ideas. He is currently writing a book on Agile Experience Design to be published this Autumn. Sun, 25 Sep 2011 23:33:07 +0000 http://wordpress.org/?v=2.9 hourly 1 http://www.dancingmango.com/blog/2008/08/18/can-you-use-the-downturn-to-your-advantage/comment-page-1/#comment-87363 PG Tue, 02 Sep 2008 16:26:09 +0000 http://www.dancingmango.com/blog/2008/08/18/can-you-use-the-downturn-to-your-advantage/#comment-87363 Interesting question. The people suffering the most in this downturn are those who hung to the coattails of their strategy even when the evidence suggested they should be looking elsewhere. What makes you think that they will abandon this strategy now ? They have always made the easy decisions and are still making the same easy decisions all over again i.e. cost cutting in IT. Interesting question. The people suffering the most in this downturn are those who hung to the coattails of their strategy even when the evidence suggested they should be looking elsewhere. What makes you think that they will abandon this strategy now ? They have always made the easy decisions and are still making the same easy decisions all over again i.e. cost cutting in IT.

]]> http://www.dancingmango.com/blog/2008/08/18/can-you-use-the-downturn-to-your-advantage/comment-page-1/#comment-87152 David Shea Mon, 01 Sep 2008 17:53:20 +0000 http://www.dancingmango.com/blog/2008/08/18/can-you-use-the-downturn-to-your-advantage/#comment-87152 I saw this quote on a similar topic so i made it into a bumper sticker! I saw this quote on a similar topic so i made it into a bumper sticker!

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