http://www.dancingmango.com/blog/2008/09/26/when-google-fails/ For more than a decade Marc has been a passionate advocate of placing the customer at the heart of business, working with clients in finance, retail, government and entertainment sectors, helping them craft compelling cross channel customer experiences. Marc champions lean and agile approaches for making customer driven innovation happen. He brings design thinking and creativity to clients, engaging across the organisation with a focus on delivery as well as ideas. He is currently writing a book on Agile Experience Design to be published this Autumn. Sun, 25 Sep 2011 23:33:07 +0000 http://wordpress.org/?v=2.9 hourly 1 http://www.dancingmango.com/blog/2008/09/26/when-google-fails/comment-page-1/#comment-89765 Joe Fri, 26 Sep 2008 17:38:44 +0000 http://www.dancingmango.com/blog/2008/09/26/when-google-fails/#comment-89765 Marc, There's a small hole near the drive that you should be able to stick a paper clip into and eject the DVD manually. Otherwise, you should be able to take the mini apart and get them out by hand. Marc,
There’s a small hole near the drive that you should be able to stick a paper clip into and eject the DVD manually. Otherwise, you should be able to take the mini apart and get them out by hand.

]]> http://www.dancingmango.com/blog/2008/09/26/when-google-fails/comment-page-1/#comment-89759 Matt Fri, 26 Sep 2008 14:48:26 +0000 http://www.dancingmango.com/blog/2008/09/26/when-google-fails/#comment-89759 Does the drive have a tiny round hole in the front? That's for manually opening a drive. Unbend a sturdy paperclip and push it into that hole. Does the drive have a tiny round hole in the front? That’s for manually opening a drive. Unbend a sturdy paperclip and push it into that hole.

]]> http://www.dancingmango.com/blog/2008/09/26/when-google-fails/comment-page-1/#comment-89755 Matt McKnight Fri, 26 Sep 2008 14:07:51 +0000 http://www.dancingmango.com/blog/2008/09/26/when-google-fails/#comment-89755 One of my coworkers did this to her MacBook and it was in the shop for days. It seems like they should make it harder to do this. One of my coworkers did this to her MacBook and it was in the shop for days. It seems like they should make it harder to do this.

]]> http://www.dancingmango.com/blog/2008/09/26/when-google-fails/comment-page-1/#comment-89754 Jason Alexander Fri, 26 Sep 2008 13:53:12 +0000 http://www.dancingmango.com/blog/2008/09/26/when-google-fails/#comment-89754 As long as you don't mind losing one or both of the DVD's, you could try needlenose pliers. I tried to put a min-CD in my macbook pro and was able to wrangle it out with needle-nose pliers. As long as you don’t mind losing one or both of the DVD’s, you could try needlenose pliers. I tried to put a min-CD in my macbook pro and was able to wrangle it out with needle-nose pliers.

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