http://www.dancingmango.com/blog/2009/11/24/i-just-want-to-talk-to-someone/ For more than a decade Marc has been a passionate advocate of placing the customer at the heart of business, working with clients in finance, retail, government and entertainment sectors, helping them craft compelling cross channel customer experiences. Marc champions lean and agile approaches for making customer driven innovation happen. He brings design thinking and creativity to clients, engaging across the organisation with a focus on delivery as well as ideas. He is currently writing a book on Agile Experience Design to be published this Autumn. Sun, 25 Sep 2011 23:33:07 +0000 http://wordpress.org/?v=2.9 hourly 1 http://www.dancingmango.com/blog/2009/11/24/i-just-want-to-talk-to-someone/comment-page-1/#comment-136086 marc Fri, 11 Dec 2009 12:30:21 +0000 http://www.dancingmango.com/blog/?p=782#comment-136086 And this... http://theoatmeal.com/comics/customer_service And this… http://theoatmeal.com/comics/customer_service

]]> http://www.dancingmango.com/blog/2009/11/24/i-just-want-to-talk-to-someone/comment-page-1/#comment-135417 marc Mon, 30 Nov 2009 12:41:08 +0000 http://www.dancingmango.com/blog/?p=782#comment-135417 If only I'd known about this http://gethuman.com/numbers/uk If only I’d known about this http://gethuman.com/numbers/uk

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