..CIOs will be expected to become more and more strategic, delivering greater productivity gains while at the same time ruthlessly cutting costs. There will be a heightened debate about the role of IT in the enterprise. (ComputerWorld)
OK, so we can either spend months writing documents before a line of code is written. Do some [...]

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Recently I was told of a Blue Chip company whose IT organisation, in the guise of cost cutting, has recently disbanded its QA function. From now on, testing will be conducted by the developers themselves. Since when have developers relished the role of testing? It is inevitable that this cost cutting solution [...]

Posted in Banking, Customer Experience, Work, innovation No Comments »

In the current market conditions the easy and obvious thing to do when turning to cost cutting is to wield the knife heavily on IT. New projects get culled, recruitment freezes and contractors get laid off as IT spend shrinks. This is a knee-jerk reaction and rarely in the long term interests of [...]

Posted in Work, innovation 2 Comments »