June 11th, 2007

Cultural differences in toilet walls

US executive toilet gap legs and all

What do you see? Depends on who you are. In the US it’s just a row of toilet cubicles. Elsewhere in the world it is “what’s with the huge gap between the floor and cubicle wall? A gap large enough to see the legs of the person in the cubicle next to me!”

Apologies for dragging this blog to the level of the toilet, but there is a point to this observation. Things that are normal in one culture may not be quite so normal in other, even the most mundane. On distributed projects with off-shore teams it is not enough to ensure you have robust processes and open channels of communication. You need to ensure that cultural differences are understood and respected. Don’t assume everyone shares your design of toilet.