slideshare

How to monetise in the world of free

Paying for media content through a pay wall seems to be a daft idea. Why pay for stuff that is free elsewhere? That’s not to say people won’t pay for content, look at the success of iTunes and app stores. (Their success is due at least in part to the ease of making payments).

We see challenge. For consumers there’s just too much noise in the Digital Landscape. It’s random, raw, repetitive. And for content providers, in this Digital Land of the Free, where’s the revenue?  So here’s an idea. People won’t pay for most content (why should they? It’s free somewhere else isn’t it?) But they will pay for some content.

Our hypothesis is that there is a market for content that is original, timely, novel, exclusive, unique or has quality and authority… that is relevant to me, the individual. With that in mind, Duncan and I present a model underpinned by a media broker, where content is priced according to its relevance.

(Slides best viewed on full screen so you can actually read the commentary at the bottom of the page!)

View more presentations from marc mcneill.

Customer driven innovation

People talk about innovation but how do you make it happen? How do you engage your customers in the process; how do you rapidly move beyond ideas on the whiteboard to actually implementing them; how do you introduce tests and learn to continuously improve, or provide comfort in failing fast?

Combining agile software development and design thinking, it is possible to go from concept to cash at speed, placing the customer at the heart of the process.

This presentation that I have recently given at an Ovum symposium and the Shaw Innovation Mashup introduces some of these ideas and practical ways of making customer-driven innovation happen.

What would Sally do? Personas for retail financial services

Personas are ‘pen portraits’ that bring to life users or customers of a system, service or product.  Giving a personality and back story to your customers helps keep your thinking true to their real needs and goals.  Rather than using  ‘user’ or a segment descriptor such as ’empty nester’, or ‘this is what I would do’, what would Sally do?

Here’s a set of personas for financial service organisations, geared towards the retail / B2C market.  Sally is included (Shes skint).

View more presentations from marc mcneill.

Better, faster, cheaper…

Here’s a presentation I gave a while ago to a bunch of senior execs, introducing the concepts of lean and agile to software development.  Many of the slides are taken from a presentation given by Richard Durnall which can be found on the ThoughtWorks website [pdf].  If nothing else, the slides about the problems with conventional development methodologies – that they take time, are not responsive to change and rarely end up satisfying all stakeholders, struck a chord with the audience I presented this to.

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